Privacy Policy

Welcome to Moly IPTV. Protecting your personal details and ensuring your privacy is important to us. If you need clarification or have concerns about our data practices or policy, please contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during IPTV service registration, express curiosity about our products/services, or contact us.

Our collection includes these personal data items:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The data we gather or receive is utilized for these purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your information based on these legal grounds:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We will store your personal information solely for the time needed to achieve the objectives stated in this privacy policy, except when a longer retention period is required or permitted by law, including tax, accounting, or other legal necessities.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to access or store data. These are mainly functional cookies essential for the website and client area to function properly. We do not employ intrusive tracking cookies for advertising purposes.

6. Third-Party Services

We could disclose your information to external vendors, service providers, or agents who work for us or represent us and require such data to complete their tasks. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To ensure the safety of any personal data we process, we’ve established proper technical and organizational security measures. Still, remember that we cannot promise 100% security for the internet.

8. Your Data Protection Rights

Depending on where you are located, you could have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To utilize these rights, please contact us via WhatsApp.

9. Children’s Privacy

The service is restricted to users who are 18 years or older. We ensure that no personal details are collected from individuals under 18.

10. Contact Us

If you need clarification or wish to share your thoughts on this policy, feel free to contact us via WhatsApp.